The Ritz-Carlton, Berlin, Berlin
About the Hotel
The Ritz-Carlton, Berlin is a superior 5-star hotel located at Potsdamer Platz, offering
Rooms & Amenities
The Ritz-Carlton, Berlin offers
Dining Options
Dining options at The Ritz-Carlton include
Leisure & Wellness
Guests can unwind in The Ritz-Carlton's
Business & Local Transport
The Ritz-Carlton, Berlin features extensive meeting and event spaces, including the
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Spa centre
- Spa lounge
- Sauna
- Steam room
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at The Ritz-Carlton, Berlin was filled with luxurious experiences, from the spacious and elegantly appointed room to the really good breakfast variety. However, I did encounter some service inconsistencies that left me a bit disappointed. While the staff was generally friendly and attentive, the challenges I faced with the club lounge and certain requests marred my overall impression of the service quality.
While the hotel boasts luxurious decor and an excellent central location in Berlin, my experience fell short mainly due to service inefficiencies. Though the staff were friendly, delays during check-in overshadowed the stay. The dining options also left much to be desired, ultimately making my visit a mixed bag.
My stay at The Ritz-Carlton, Berlin was a mix of luxury and disappointment. The rooms were stunning and well-maintained, plus the location is perfect for sightseeing. However, the service in the club lounge left much to be desired, and simple requests turned into frustrating hurdles. Though I enjoyed a great breakfast and the ambiance at The Curtain Club, the lack of attention to detail from the staff affected my overall experience.
My stay at The Ritz-Carlton, Berlin was a mix of beautiful surroundings and frustrating service. The hotel's architecture and room upgrades impressed me, but multiple issues like a broken air conditioner and inadequate attention from staff significantly detracted from my experience. While the hotel is centrally located and has potential, areas such as the club lounge and service response times need considerable improvement.
My stay at The Ritz-Carlton Berlin was a mixed experience. The hotel's luxurious ambiance and attentive staff were highlights, but I encountered issues with service consistency and the quality of dining options. While the location is fantastic, the overall experience fell short of my expectations for a luxury hotel.
