The Ritz-Carlton, Berlin | Berlin ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Potsdamer Platz 3, Berlin, Germany, 10785

“The hotel's location allowed easy access to vibrant attractions and transportation.”view full review

The Ritz-Carlton, Berlin offers a luxurious experience within a contemporary structure reflecting the city's golden age. This 5-star Berlin hotel features an extensive wellness area, multiple dining options, and accesses Berlin's vibrant cultural landscape. Guests enjoy high-quality service and accommodations designed with Art Deco elements.

Rooms & Amenities

Guest accommodations at The Ritz-Carlton, Berlin include 303 rooms and suites with Art Deco-inspired design and luxurious amenities. Each room features a flat-screen TV, a minibar, soundproofing, and access to the exclusive Club Lounge on the 10th floor, offering complimentary food and drink selections.

Dining Options

Culinary experiences at The Ritz-Carlton encompass modern German cuisine at POTS Restaurant and exclusive tea blends at The Lounge, where afternoon tea ceremonies are held. The Curtain Club provides exquisite drinks inspired by the Roaring Twenties, complementing the hotel's overall dining ensemble.

Leisure & Business

The wellness area includes a steam room, Finnish sauna, and lap pool, complemented by fitness facilities open 24 hours. Additionally, The Ritz-Carlton, Berlin is known for its substantial luxury ballroom, accommodating various events and conferences.

Location & Transportation

The hotel is situated near tiergarten, offering access to historic landmarks such as the Brandenburg Gate and the Reichstag Building. Nearby transport options include U-Bahn and S-Bahn stations within a few minutes' walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Junior Suite

Max:

2 persons

615 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Berlin 1.4 mi

Airports

Berlin Brandenburg Airport (BER) 16.2 mi

Train

Berlin Central Station 1.1 mi

Underground

Potsdamer Place U-Bahn700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Experience

“I absolutely loved the breakfast at the hotel. The quality and variety of food available were amazing. You could order an omelette, and every dish was prepared perfectly. It was a great way to start each day!” view full review

Relaxing Indoor Pool Area

“The indoor pool area was a fantastic retreat. It was serene and beautifully maintained, offering the perfect environment to unwind after a long day of exploring. I cherished my time there and appreciated the overall cleanliness.” view full review

Spacious and Comfortable Rooms

“My room was spacious and well-appointed, ensuring total comfort throughout my stay. The beautiful decor and the availability of USB charging ports made my time even more enjoyable, allowing me to relax and recharge.” view full review

Luxurious Bathroom Amenities

“The bathroom was a highlight of my stay, featuring a separate shower and bath that provided a sense of luxury. The heated bathroom floors were a good touch that enhanced my overall comfort.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Cycling

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Spa centre
Spa lounge
Sauna
Steam room
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Potsdamer Platz 3, Berlin, Germany, 10785

Map view

Potsdamer Platz 3, Berlin, Germany, 10785

City landmarks

Train Station

Brandenburg Gate

2900 ft

Museum

Checkpoint Charlie

4200 ft

Public Building

Reichstag Building

4100 ft

Square

Alexanderplatz

1.8 mi

Museum

Topography of Terror

3400 ft

Museum

Pergamonmuseum

1.4 mi

Island

Museum Island

1.4 mi

Square

Gendarmenmarkt

4400 ft

Museum

German Museum of Technology

5100 ft

Church

French Cathedral

4800 ft

Church

Berliner Dom

1.2 mi

Landmark

Victory Column

1.2 mi

Museum

Gropius Bau

2200 ft

Zoo

Zoo Berlin

1.6 mi

Square

Bebelplatz

1.1 mi

Landmark

Saint Nicholas Quarter

1.4 mi

Museum

DDR Museum

1.3 mi

Palace

Bellevue Palace

1.1 mi

Museum

New National Gallery Neue Nationalgalerie

2700 ft

Museum

Berlin Wall Memorial

1.8 mi

Landmark

Statue of Wilhelm von Humboldt

4900 ft

Park

Grosser Tiergarten

4200 ft

Landmark

Friedrichstrasse

4100 ft

Museum

Bode Museum

1.5 mi

Nearby

Monument

The Holocaust Memorial

2000 ft

Square

Potsdamer Platz

1700 ft

Potsdamer Platz 1 Eingang Potsdamer Straße

Panoramapunkt

1000 ft

Erna Berger Strasse Potsdamer Platz

DDR Watch Tower

1300 ft

Potsdamer Plarz

Sony Center

800 ft

Museum

Museum of Film and Television Berlin

900 ft

Restaurants

Vapiano

300 ft

Friedrichstr. 50-55

Fragrances

0 ft

Potsdamer Platz 3 The Ritz-Carlton

coa Wok & Bowls

200 ft

Potsdamer Platz 5

Lindenbrau am Potsdamer Platz

500 ft

Bellevuestr. 3-5

Pots

200 ft

Potsdamer Platz 3

Risorante essenza

1100 ft

Potsdamer Platz 1 Kollhoff-Tower - Potsdamer Platz Arkaden

Amrit Potsdamer Platz

500 ft

Ebertstrasse 14 / Ecke Vossstrasse Ecke Voßstraße/Kanadische Botschaft

Corroboree Restaurant Cafe Bar

400 ft

Bellevuestr. 5 Potsdamer Platz

Josty since 1796

400 ft

Bellevuestr. 1 Potsdamer Platz

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.8

Location

9.4

Service

5.4

Dining

6.4

4.5/5 based on 3350 reviews

#28 of 641 hotels in Berlin based on Tripadvisor

Steven

United Kingdom, March 2025

5.6/10

My stay at The Ritz-Carlton, Berlin was filled with luxurious experiences, from the spacious and elegantly appointed room to the really good breakfast variety. However, I did encounter some service inconsistencies that left me a bit disappointed. While the staff was generally friendly and attentive, the challenges I faced with the club lounge and certain requests marred my overall impression of the service quality.

Rooms

10.0

The room was super luxurious and spacious, featuring a beautiful bath tub which made for a relaxing stay.

Service

6.0

Though the staff were generally warm and friendly, the service in the club lounge was lacking, with requests often requiring follow-up and personal touches missing.

Location

10.0

The hotel is perfectly located, allowing easy walking access to major attractions like the Brandenburg Gate and the Sony Center.

Dining

8.0

The breakfast was tasty with a wide array of options, though the lounge offerings later in the day felt underwhelming and lacking in detail.

Facilities

9.0

The pool area was beautiful and well-maintained, adding a touch of relaxation after my daily activities.

James

United Kingdom, March 2025

7.0/10

While the hotel boasts luxurious decor and an excellent central location in Berlin, my experience fell short mainly due to service inefficiencies. Though the staff were friendly, delays during check-in overshadowed the stay. The dining options also left much to be desired, ultimately making my visit a mixed bag.

Rooms

8.0

The room was well-appointed with rich decor but the bed was a bit too soft for my liking. I appreciated the addition of a Nespresso machine, adding that extra touch of comfort (though I prefer a firmer mattress).

Service

5.0

Staff friendliness was a highlight, but there were significant delays during check-in and issues with clarity regarding deposits. My experience at the reception felt unprofessional at times, affecting my overall impression.

Location

9.0

The hotel's location is perfect, situated close to major attractions and providing easy access to explore the city. I enjoyed leisurely walks through nearby parks, which added to the appeal of my stay.

Dining

6.0

Breakfast was a standout, featuring a buffet with excellent options and attentive service. However, I found the lunch menu lacking in quality, which was disappointing given the hotel's reputation.

Facilities

7.0

The hotel facilities were well-maintained and elegant, especially the pool area, which provided a nice atmosphere to relax after a day out. However, the service in the dining areas could use improvement.

Leslie

United Kingdom, February 2025

6.8/10

My stay at The Ritz-Carlton, Berlin was a mix of luxury and disappointment. The rooms were stunning and well-maintained, plus the location is perfect for sightseeing. However, the service in the club lounge left much to be desired, and simple requests turned into frustrating hurdles. Though I enjoyed a great breakfast and the ambiance at The Curtain Club, the lack of attention to detail from the staff affected my overall experience.

Rooms

10.0

The room I stayed in was modern and luxurious, with a comfortable bed and impressive amenities like a great Nespresso machine. It really felt like a cozy retreat.

Service

6.0

Unfortunately, service was hit or miss, especially in the club lounge where I felt ignored and found it frustrating to get simple requests fulfilled. The concierges didn't provide the anticipated level of support.

Location

10.0

The location near Potsdamer Platz and the Brandenburg Gate is unbeatable, making it easy to explore Berlin and access nearby attractions and shopping.

Dining

8.0

Breakfast was a highlight with a good variety of options, though I wished for more desserts and snacks in the club lounge after dinner. The food quality generally met my expectations.

Facilities

9.0

Facilities were well-maintained, and I particularly enjoyed the beautiful pool area and the elegant interiors throughout the hotel, enhancing the luxurious feel of my stay.

Alfred

United Kingdom, February 2025

5.6/10

My stay at The Ritz-Carlton, Berlin was a mix of beautiful surroundings and frustrating service. The hotel's architecture and room upgrades impressed me, but multiple issues like a broken air conditioner and inadequate attention from staff significantly detracted from my experience. While the hotel is centrally located and has potential, areas such as the club lounge and service response times need considerable improvement.

Rooms

5.0

I found the room spacious and beautifully designed, but the lack of proper upkeep was disappointing-specifically, the bathroom fixtures were not functioning as expected.

Service

5.0

Service was often frustrating, especially in the club lounge where requests took far too long to be addressed and personal attention was lacking. It really felt like staff did not value the guests during my stay.

Location

9.0

The location was fantastic, very close to major attractions and public transport, making it easy to explore Berlin.

Dining

5.0

Dining options were decent, but the absence of dessert in the club lounge post-dinner felt like a significant oversight for a Ritz-Carlton hotel.

Facilities

6.0

The hotel had well-maintained facilities including a nice indoor pool, but my overall experience was marred by service inconsistency and issues that were not resolved in a timely manner.

Victoria

United Kingdom, January 2025

5.6/10

My stay at The Ritz-Carlton Berlin was a mixed experience. The hotel's luxurious ambiance and attentive staff were highlights, but I encountered issues with service consistency and the quality of dining options. While the location is fantastic, the overall experience fell short of my expectations for a luxury hotel.

Rooms

6.0

The room was spacious with a nice view over Potsdamer Platz, but I expected better soundproofing; conversations from outside were clearly audible.

Service

5.0

Service ranged from friendly to disinterested. I had to remind staff about my benefits, and the check-in process felt less personalized than at other locations.

Location

9.0

The hotel's location is excellent, right at Potsdamer Platz, making it convenient for exploring the city and accessing transport options.

Dining

5.0

Dining options were underwhelming. The breakfast was overpriced for a pre-packaged offering, and other menu items didn't impress for a luxury standard.

Facilities

6.0

The pool area was charming, but the overall facilities felt overcrowded and chaotic at times, detracting from the luxurious experience I expected.